Belgian Red Cross-Flanders is part of a global voluntary-sector network, giving help to those needing it both in the Flemish Community and abroad.
They asked us for help to make their website better. First, we performed user tests and ran online surveys on the old website, and we analyzed their competitors.
Based on all that user research, we delivered an expert usability review. We then developed the information architecture and made mock-ups for their new website.
The Red Cross employees also got to work themselves in our course on writing for the web. Today, they write clear and convincing web copy. This means they contribute to the success of their own website.
For this customer we delivered the following services:
- Strategy
- Training
- Usability
- User research
- Website