We respect your privacy.
We don’t share your data with other organizations.
It’s as simple as that.
We respect your privacy.
We don’t share your data with other organizations.
It’s as simple as that.
On this page:
When we write ‘we’ on this page, we just mean AGConsult. You can find out more about us here.
AGConsult bvba
T: 0032 9 335 22 73
F: 0032 3 293 00 22
E: info@agconsult.com
VAT: BE 0883.942.390 (RPR Antwerp)
Account number: BE32 0015 0269 5102
Our office in Boom:
Europastraat 71
B-2850 Boom
We collect and process only the information you give us yourself, by:
This means we’ll usually ask for your email address and first name. For some forms, we need more information.
In short: we only use your information to send you what you’ve requested and to send you advice on how to improve your website.
Through our online forms, you can:
This is what we use your data for. If applicable, we can also send you a customer satisfaction survey or more information about related products and services.
We can get in touch with you through email, regular mail or telephone. Would you rather not have us contact you at all? Not a problem: find out all about it here.
We will never pass on or sell your information to other organizations. We only use it in our own company. In very exceptional cases – so exceptional it has actually never happened – a law or a court ruling can oblige us to pass on your information. This is the case for every company.
For certain activities, we use tools by third parties such as Google Analytics and MailChimp. These are not ‘data recipients’ but third party data processors.
We don’t keep information for longer than is necessary to fulfill the purposes we’ve just described.
When you buy a course or a book on AGConsult Academy you create an account, from which you have access to your online videos and downloads. In order to create that account, we need the following information:
To process payments, we use a secure payment environment called MultiSafePay. We personally never get to see the actual payment details or banking details.
Of course, you can change the information we have about you in your online account. Would you like to delete your account? Let us know: info@agconsult.com.
To improve the websites, online stores and apps of our clients, we do user tests. Would you like to participate in this user research? Then we’ll need the following information:
Our client only gets to see your first name, without any contact details. And of course, we only provide this information to the client you’ve offered to be a test participant for.
Once the research is completed, we delete all your information.
You only end up in our secure database of potential test participants if you tick the box “Contact me for future research by AGConsult”.
To improve the websites, online stores or apps of our clients, we use online surveys. We only collect information that you give us. We securely store that information and don’t share it with third parties. All answers are processed anonymously and passed on anonymously to the client we’re doing the research for.
Just like every other professional website, our website needs cookies to function. A cookie is a small file that is sent by a web server and stored on the hard disk of your computer. A cookie holds anonymous information about your visit to a website.
We use the following cookies:
We also have cookies to store your preferences, so you don’t have to set your language or close the same overlay every time you visit our website.
The law obliges us to take the necessary security measures. This way, we avoid the loss, unlawful use or alteration of personal data.
Of course, you can always email or call us if you have a question about our privacy policy.
To us, you’re a human being, just like we are.
But for the General Data Protection Regulation (GDPR), you’re a data subject. Every data subject has the following rights. Part of it is irrelevant in your and our situation (such as numbers 6 and 7). We are required to tell you about all of these rights though, so that’s what we’ll do.
Would you like to claim one of these rights? Let us know.
We do our best to comply with the law 100% in our privacy and cookie policy. Do you still want to file a complaint?
Please let us know: info@agconsult.com or 0032 9 335 22 73.
You also have the right to contact the Privacy Commission. You can find them here: www.privacycommission.be. Or here: Drukpersstraat 35, B-1000 Brussels