Luggage manufacturer Samsonite wanted more revenue from their website. Every website can be improved: more sales, more happy visitors, lower costs …
We had a look at their site and performed user tests. This way we could see for ourselves where visitors got stuck.
Based on our user research, we gave Samsonite specific recommendations they could use to make their website more successful.
They also got an in-company workshop usability, so they could improve their website themselves.
For this customer we delivered the following services:
- Conversion optimisation
- User research