Bruges

The Flemish city of Bruges is a very popular tourist destination. In 2018, the city welcomed 8.3 million visitors.

Bruges’ website also has a lot of visitors. But was the site giving its visitors everything they were looking for?

We performed some user research: user tests and online surveys. Based on these results, we did an expert usability review. Thanks to this review, Bruges now has a user-friendly website that meets the needs its visitors have.

We also made recommendations for ‘Beeldbank Bruges‘, an image bank with tens of thousands of images in the city of Bruges.