User testing
User testing reveals the specific problems your website visitors struggle with.
Thanks to our very practical suggestions for improvement, you’ll also know how to solve those problems.
More info on user testing
+ 4.000 user tests
User research
User research helps you discover the why behind the behaviour of your visitors and customers. What motivates them. And what frustrates them.
This knowledge helps you make informed decisions for your organisation. Better decisions.
Our user research helped these brands:
Our UX research methods
Which method we use depends on your project and your objectives.
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Top task survey
Our unique top task methodology gives you a wealth of insights into your visitors, their top tasks and much, much more.
This allows you to get the internal buy-in to make evidence-based decisions.
More info on our top task survey
112.483 answers in 2023
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Usability review
We don’t use a standard usability checklist with boxes to tick.
Our experts give you specific advice tailored to your website or app. For every page, every feature and every detail that matters.
More info on usability reviews
393 websites and apps reviewed
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Other research methods we can use for your project:
- Surveys
- Interviews
- Tree testing
- Card sorting
- Scroll and click heatmap analysis
- User session recordings
- First click testing
- 5-second testing
- Form analysis
- Diary study
- Review mining
- Voice of customer research
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Custom user research project
Contact usNot sure what the right approach is for you?
Let’s have a chat and find out how we can help you best.
3 reasons to choose AGConsult
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20+ years of experience
We’ve already made hundreds of websites and apps better. Observed thousands of users. Collected more than 1 million survey responses.
That’s a wealth of knowledge and experience, ready to be applied to your project.
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Internationally respected
We may be a Belgium based user research agency, but our experts get asked to speak at conferences worldwide. Over the past years, our experts have spoken at over 150 conferences in 37 countries.
All that because we’re leading experts in user research.
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100% independent
We are in no way linked to other agencies. We have no financial interest in labelling anything as good or bad.
Our research and advice is completely neutral.
Happy user research clients
Educate yourself or train your team
Would you like to broaden your knowledge of user research? Or take the expertise of your team to the next level? We can help you with that.
Trainings and workshops
We have trainings of 1 to 2 days on UX research in general and on specific methods such as user testing and surveys. Our clients are also enthusiastic about our hands-on workshops in which we tackle a specific project together with your team.
Coaching track
During a coaching track, we work together over a period of time to pass on our UX research knowledge. During this process, our role usually evolves from coach to sparring partner. You can choose coaching for one person or for a whole team.
I found the sessions enlightening, taught with a high level of expertise. Workshops with other companies were mostly, “Here are some post-its and competitor websites, tell us what you think is cool and we’ll do that.” Whereas you radiated “We know our shit and apply that knowledge to you.”
Robin Van Cleemput
Head of Creative, Teamleader
Let’s talk about your user research needs
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Call us +32 9 335 22 73
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Mail us info@agconsult.com
- Or fill in the form