Usability review

Everything can be improved. Including your website, app or landing page. But when you’re too close to something, it’s often hard to see where you’re going wrong. What your users struggle with. What frustrates them.

Our usability review gives you that unbiased outside perspective. And above all: actionable advice for the pain points, completely tailored to your business.

16 %

more requests for quote

24 %

fewer calls to customer service

393

websites and apps screened

Why a usability review?

To get results like the ones mentioned above.

Our usability review or heuristic analysis is done by experts who do user research and AB testing every day.

What can we do a usability audit on?

  • Websites and apps
    This can be a full review or an audit of specific pages or sections.
  • Landing pages
    The better your landing page converts, the lower your acquisition cost per customer.
  • Also on design proposals or mock-ups
    The earlier you get a usability review, the easier and cheaper it is to adjust things.
Get your quote for an expert review

Why AGConsult for your usability review?

Wealth of expertise

Since 2001, we’ve made hundreds of websites and apps better. Our expert reviews are based on what we see during the many user tests and AB tests we do for our clients.

We’ll pour all that expertise into your usability review.

More than just UX

We look beyond the traditional usability. Our scope includes everything that has an impact on the user experience and your bottom line.

Content, navigation, structure, interface: we cover everything.

Tailored to your project

We won’t just quickly tick off some usability checklist. Or present some generic theories that are of no practical use to you.

You’ll get practical advice tailored to your website or app. For every page, every functionality and every detail that matters.

Rooted in research

If you let us, we’ll also dive into your digital analytics and set up a survey on your website.

Because the more data we collect, the better we can align your site or product with the wants, needs and tasks of your visitors.

100% independent

We are in no way linked to other agencies.

Our research and advice is completely neutral. Because we don’t have any design or development services to sell you .

What matters to us, is what matters to you.

Internationally respected

Our experts are asked to speak at conferences around the world on UX, user research and conversion rate optimisation.

So far, we’ve spoken at +150 conferences in 37 countries on 3 continents.

Because we’re leading experts in the field.

Curious how your website or app could improve?

What clients say about our usability reviews

  • Expect not a compliment-filled report, but a rock-solid and highly critical analysis of your website.

    Pieter Hens

    Manager Team Marketing & Events, Toerisme Oostende

  • We didn’t just get a list of things that were wrong with our website. We also got practical tips and how-to’s so that we could improve our website ourselves.

    Henk Coopman

    Strategic Program Manager, Securex

  • The way AGConsult points out the shortcomings on your website really wakes you up. It’s precisely that critical eye you need every day to be able to distance yourself from your website, to learn quickly from your mistakes and improve.

    Lieve Daniƫls

    Marketing & CRM-manager, TUI

  • AGConsult’s honest analysis has been an excellent guide in the creation of our new website. We still refer to the advice when we need to get our web builder on the right track or when receive comments from within our organisation.

    Tim Bottelberghe

    Head of Marketing & Communication, Toerisme Oost-Vlaanderen

  • With your practical advice to make our websites more user-friendly and intuitive, helpdesk calls have decreased dramatically. And that was our main objective.

    Steven Depuydt

    Innovation Manager, Uitgeverij Van In

  • For 10% of our web budget, we doubled the ease of use. Never before have I made such a good investment. The advice is sometimes confronting, but always very valid.

    Marcel Laes

    CEO, CimPro

  • AGConsult is the objective view on what you do well and what you do less well. That’s a way of looking at things that you always risk losing (without realising it).

    Pieter Devos

    Commercial Director, Bouwbedrijven Dewaele

What do you get from an expert usability review?

  • 1. Specific solutions

    We don’t just sum up everything that’s wrong. We give you practical and achievable solutions to fix those problems. Including what to prioritise.

    Our report is a proper to-do list to improve your website or app.

  • 2. Workshop meeting

    We discuss the report and the action points together in a workshop meeting.

    Everyone involved in the project can attend that meeting.

  • 3. Measurable results

    More sales, more quotation requests, fewer calls to support, more people who find their way around your site.

    That’s what you get when you apply our advice.

Some of the +393 clients who’ve chosen our UX expert review

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