{"id":11784,"date":"2020-10-14T17:31:23","date_gmt":"2020-10-14T15:31:23","guid":{"rendered":"https:\/\/www.agconsult.com\/en\/?p=11784"},"modified":"2024-10-17T14:03:35","modified_gmt":"2024-10-17T12:03:35","slug":"design-tips-for-irresistible-call-to-action-buttons","status":"publish","type":"post","link":"https:\/\/www.agconsult.com\/en\/usability-blog\/design-tips-for-irresistible-call-to-action-buttons\/","title":{"rendered":"Design tips for irresistible call-to-action buttons"},"content":{"rendered":"<p>A lot has already been said on the subject of designing call to action buttons or CTA&#8217;s. <br \/>So what is truly important? There are 3 things you\u2019ll want to pay attention to:<\/p>\n<ol>\n<li><strong>The call-to-action should be in a striking, contrasting colour.<\/strong><\/li>\n<li><strong>Ensure your CTA looks like a real <strong>button<\/strong><\/strong><\/li>\n<li><strong><strong><strong>Use <strong>visual cues to draw attention to your call-to-action<br \/><br \/><\/strong><\/strong><\/strong><\/strong><\/li>\n<\/ol>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-1-choose-a-contrasting-color-for-your-primary-call-to-action\"><strong>1. Choose a contrasting color for your primary call-to-action<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Let&#8217;s start by debunking a myth:<strong> the best color for any and all call to action buttons does not exist<\/strong>. It&#8217;s not true that red, for example, always outperforms green. Or that blue always does better than orange.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">People who tell you otherwise are full of sh*t.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The most important thing is to choose a color in the color wheel that is <strong>diametrically opposite to the main color of your page.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image alignnone size-full wp-image-4422\"><img decoding=\"async\" src=\"https:\/\/www.agconsult.com\/wp-content\/uploads\/sites\/3\/2019\/02\/kleurenwiel.png\" alt=\"Kies voor je call to action-knop de kleur die complementair is aan de basiskleur van je pagina.\" class=\"wp-image-4422\"\/><figcaption class=\"wp-element-caption\">For your call-to-action, choose the color which is the opposite to the primary color of your page.<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">What you shouldn\u2019t do is to create a CTA in the same color as your page\u2019s main color.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A call-to-action that blends in with the overall colour scheme of your page is guaranteed to result in fewer clicks.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-the-proof-ardennes-etape\">The proof: Ardennes-Etape<\/h3>\n\n\n\n<figure class=\"wp-block-image alignnone size-full wp-image-4423\"><img decoding=\"async\" src=\"https:\/\/www.agconsult.com\/wp-content\/uploads\/sites\/3\/2020\/03\/ArdenesEtapes_EN-scaled.jpg\" alt=\"Door de actieknop een contrasterende kleur te geven, steeg het aantal boekingen voor Ardennes-Etape.\" class=\"wp-image-4423\"\/><figcaption class=\"wp-element-caption\">By giving the action button a contrasting color, the number of bookings for Ardennes-Etape increased.<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">In the original version (on the left) the call-to-action has the same color as the rest of the page.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But a green page with a green button doesn&#8217;t work.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the variation we changed the color of the button. The call-to-action now draws all the attention. (Okay, we changed a lot more as well. But the button colour change contributed. :-))<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The result: a lot more bookings.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-conclusion\">Conclusion<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The color of your call-to-action should contrast with the primary color of your web page<\/strong>. And is preferably a unique color in your color scheme. So don&#8217;t use the same color for other elements.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-2-a-call-to-action-button-should-stand-out-in-terms-of-design\"><strong>2. A call-to-action button should stand out in terms of design <\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Let a button be a button.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The worst thing you can do, is to not make your button look like a button.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That doesn&#8217;t mean you have to use shadows and three-dimensional edges like in the &#8217;90s.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But <strong>a word with a line drawn around it is not a button<\/strong>. That&#8217;s a word with a line drawn around it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>So be sure not to use ghost buttons.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-proof-1-ghost-buttons-cause-people-to-click-all-over-the-place\">Proof #1: ghost buttons cause people to click all over the place<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Unbounce tested this on their website and compared 2 versions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The original version with a bright and bold action button.<\/li>\n\n\n\n<li>A variation with a ghost button.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image alignnone size-full wp-image-4424\"><img decoding=\"async\" src=\"https:\/\/www.agconsult.com\/wp-content\/uploads\/sites\/3\/2019\/02\/unbounce-ghost-buttontest.jpg\" alt=\"Links de versie met een dikke, vette actieknop. Rechts de versie met de ghost button.\" class=\"wp-image-4424\"\/><figcaption class=\"wp-element-caption\">On the left the version with a bright and bold action button. On the right the version with the ghost button.<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The result?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Confusion all around!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This becomes apparent in the click heatmaps. <strong>In the ghost button version there are 600% more clicks on elements that are not clickable.<\/strong> Because it is not clear what the real action button is.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Eat that.<\/p>\n\n\n\n<figure class=\"wp-block-image alignnone size-full wp-image-4425\"><img decoding=\"async\" src=\"https:\/\/www.agconsult.com\/wp-content\/uploads\/sites\/3\/2019\/02\/unbounce-ghost-buttontest-resultaat.jpg\" alt=\"600% meer kliks op zaken die niet aanklikbaar zijn. Verwarde bezoekers dus.\" class=\"wp-image-4425\"\/><figcaption class=\"wp-element-caption\">600% more clicks on things that are not clickable. In other words: confused visitors.<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-proof-2-20-less-clicks-on-the-action-button-at-a-web-agency\"><strong>Proof #2: 20% less clicks on the action button at a web agency<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Yeah, but that doesn&#8217;t really go for web agencies as well, doesn&#8217;t it?&#8221; I hear some people think. &#8220;Because a web agency&#8217;s audience isn&#8217;t just your average audience.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Well, see&#8230; that&#8217;s just like, your opinion, man.<br>And opinions don&#8217;t count for much in our business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So, let&#8217;s put it to the test.<\/p>\n\n\n\n<figure class=\"wp-block-image alignnone size-full wp-image-4427\"><img decoding=\"async\" src=\"https:\/\/www.agconsult.com\/wp-content\/uploads\/sites\/3\/2019\/02\/ab-test-ghostbutton-origineel.png\" alt=\"Versie A met een duidelijke call to action-knop.\" class=\"wp-image-4427\"\/><figcaption class=\"wp-element-caption\">Version A with a clear call to action button.<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image alignnone size-full wp-image-4428\"><img decoding=\"async\" src=\"https:\/\/www.agconsult.com\/wp-content\/uploads\/sites\/3\/2019\/02\/ab-test-ghostbutton-variant.png\" alt=\"Versie B met een ghost button.\" class=\"wp-image-4428\"\/><figcaption class=\"wp-element-caption\">Version B with a ghost button.<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The result?&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>20% less clicks on the ghost buttons.<\/strong>&nbsp;Even though on this page there is only one thing you can do: click on &#8220;View our work&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Eat that.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Again.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-proof-3-17-loss-of-time\"><strong>Proof #3: 17% loss of time<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A series of <a href=\"https:\/\/www.agconsult.com\/en\/usability-blog\/first-click-testing-screenshot-testing-speed-up-usability-research\/\">first click-tests<\/a>, have shown that <strong>it takes users much longer to click a ghost button compared to a regular button.\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Because a ghost buttons doesn&#8217;t stand out enough.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The study was always run on pages with only 1 action button.<\/p>\n\n\n\n<figure class=\"wp-block-image alignnone size-full wp-image-4429\"><img decoding=\"async\" src=\"https:\/\/www.agconsult.com\/wp-content\/uploads\/sites\/3\/2019\/02\/design-actieknop-click-test.jpg\" alt=\"Links de ghost button-versie. Rechts dezelfde pagina maar nu met een normale actieknop.\" class=\"wp-image-4429\"\/><figcaption class=\"wp-element-caption\">On the left, the ghost button version. On the right the same page, but with a regular action button.<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The result?<br><\/strong>On the version with the ghost button, people take 1.3 seconds longer to click the button. In the ghost button-version people take 9 seconds. While in the version with the big, fat action button people only take 7.7 seconds.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I&#8217;m going to say it one more time: Eat that!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-decision\"><strong>Decision<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Never use ghost buttons. A big, fat action button generates big, fat sales.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-3-use-visual-cues-to-direct-action-towards-your-call-to-action-button-nbsp\"><strong>3. Use visual cues to direct action towards your call-to-action button.&nbsp;<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">So, a big fat action button in a striking color.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">What else can you do?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Make your button stand out even more by including a visual cue.&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This could be a subtle arrow in your button.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But the thing that works best, is <strong>a notable arrow that points at your button.&nbsp;<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image alignnone size-full wp-image-4430\"><img decoding=\"async\" src=\"https:\/\/www.agconsult.com\/wp-content\/uploads\/sites\/3\/2019\/02\/call-to-action-visual-cue.png\" alt=\"Met een pijl trek je meer aandacht naar je call to action-knop.\" class=\"wp-image-4430\"\/><figcaption class=\"wp-element-caption\">With an arrow you direct more attention towards your call to action<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">A lot of designers are disgusted by this.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But put it to the test yourself. Go stand in a busy square tonight and look in a certain direction. It&#8217;s unlikely that a lot of people will follow your gaze.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Now <strong>point<\/strong> in that direction. Want to bet that a bunch more people start looking in that direction?<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-does-every-button-need-to-be-a-big-fat-action-button-nbsp\"><strong>Does every button need to be a big, fat action button?&nbsp;<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">No.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These three design tips concern the <strong>primary calls-to-action<\/strong> on your website or app. The buttons that denote the most important action. Getting a quote, adding something to the shopping basket, sending a form&#8230;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Secundary calls-to-action should not be as obvious<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That&#8217;s why it&#8217;s a secundary action button. Because it&#8217;s about less important actions, like &#8220;Add to Wishlist&#8221; or &#8220;Compare&#8221;.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Those secundary call-to-action buttons should also be visually secundary.&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can do that by using a <strong>lighter color<\/strong>, or <strong>no color<\/strong>, for example. It can even be a ghost button. Or just a link.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Make sure that your secundary button is not detracting attention away from your primary call-to-action.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A secundary call-to-action <strong>doesn&#8217;t even need to be a button<\/strong>. You can use a text link as well.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-are-there-any-more-designtips-for-call-to-action-buttons-nbsp\"><strong>Are there any more designtips for call-to-action buttons?&nbsp;<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nope. That&#8217;s it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rounded corners or square? Doesn&#8217;t matter. Because it doesn&#8217;t make a difference. In that regard, choose whatever suits your brand.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But don&#8217;t waste hours discussing details like that. It won&#8217;t contribute to your turnover.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-but-there-is-much-more-than-design\"><strong>But there is much more than design<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>The placement of the button on your page<\/strong><br>A good call-to-action is useless if nobody sees your button. So put your action button in a place where it stands out, and where people expect it.<br><\/li>\n\n\n\n<li><strong>The most important thing: the copy in your call-to-action<\/strong><br>It&#8217;s the copy that will ultimately convince your visitor. In our <a href=\"https:\/\/www.agconsult.com\/en\/user-research\/usability-workshop\/\">workshop usability and conversion optimization<\/a> I provide a lot of tips on the subject.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>What is truly important when designing CTA&#8217;s or call-to-action buttons? These are the 3 things you really need to pay attention to.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[99],"tags":[],"class_list":["post-11784","post","type-post","status-publish","format-standard","hentry","category-usability"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Design tips for irresistible call-to-action buttons | AGConsult<\/title>\n<meta name=\"description\" content=\"What is truly important when designing CTA&#039;s or call-to-action buttons? 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