{"id":12212,"date":"2024-02-29T15:53:35","date_gmt":"2024-02-29T14:53:35","guid":{"rendered":"https:\/\/www.agconsult.com\/en\/?page_id=12212"},"modified":"2024-07-25T17:10:28","modified_gmt":"2024-07-25T15:10:28","slug":"user-testing","status":"publish","type":"page","link":"https:\/\/www.agconsult.com\/en\/ux-services\/user-research\/user-testing\/","title":{"rendered":"User testing"},"content":{"rendered":"<section  class=\"Block Hero bg--transparent Hero--compact \">\n    <h1 class='Hero-title' ><strong>User testing<\/strong><\/h1>\n            <div class=\"wysiwyg Hero-text\">\n            <p>There&#8217;s no better way to truly gain insight into the way real users experience your website, app or product. User testing reveals the specific problems your users struggle with.<\/p>\n<p>We carry out your user testing from A to Z. And convert the insights into specific advice you can use to solve the problems we found and to optimise your user experience.<\/p>\n        <\/div>\n    \n    <\/section>\n\n\n<section  class=\"Block Logos bg--primary100\">\n    <h2 class=\"Logos-title\">\n        They rely on our user testing expertise    <\/h2>\n            <ul class=\"Logos-list\">\n                            <li>\n                    <img decoding=\"async\" src=\"https:\/\/www.agconsult.com\/en\/wp-content\/uploads\/sites\/2\/2024\/03\/Prima-Donna.svg\" alt=\"\">\n                <\/li>\n                            <li>\n                    <img decoding=\"async\" src=\"https:\/\/www.agconsult.com\/en\/wp-content\/uploads\/sites\/2\/2024\/03\/Fluvius.svg\" alt=\"\">\n                <\/li>\n                            <li>\n                    <img decoding=\"async\" src=\"https:\/\/www.agconsult.com\/en\/wp-content\/uploads\/sites\/2\/2024\/03\/Stad-Antwerpen.svg\" alt=\"\">\n                <\/li>\n                            <li>\n                    <img decoding=\"async\" src=\"https:\/\/www.agconsult.com\/en\/wp-content\/uploads\/sites\/2\/2024\/03\/Vlaanderen.svg\" alt=\"\">\n                <\/li>\n                    <\/ul>\n    <\/section>\n\n\n<section  class=\"Block Text Text--spaceTop100 Text--spaceBottom100\">\n    <div class=\"wysiwyg\">\n        <h2>Why user testing?<\/h2>\n<p><strong>Because you are not your user<\/strong>.<\/p>\n<p>If you really want to know how people use your website or app? Whether they understand how all the features work? And if they seamlessly go through your flow?<\/p>\n<p>Then user testing is the answer. That&#8217;s how you gain true <strong>insight into their user experience<\/strong>.<\/p>\n<p><strong>We take care of everything<\/strong>: from the recruitment over the scenario to carrying out the user tests. We document the findings and prioritize the fixes.<\/p>\n    <\/div>\n    \n    <\/section>\n\n\n    <section  class=\"Block CTA CTA--transparent CTA--left CTA--spaceTop0 CTA--spaceBottom50\">\n        <div class=\"CTA-inner\">\n                        \n                            <a class=\"btn btn--secondary\" \n                href=\"https:\/\/www.agconsult.com\/en\/contact\/\" \n                 \n                rel=\"noopener\" \n                title=\"Get a quote for your user testing project\">\n                    Get a quote for your user testing project                <\/a>\n            \n                    <\/div>\n    <\/section>\n\n\n<section  class=\"Block Reasons\" style=\"background-color: var(--clr-primary-300);\">\n    <div class=\"Reasons-wrapper\">\n                    <h2 class=\"Reasons-title\">\n                <em class=\"Reasons-title-amount\">3<\/em>\n                <span class=\"Reasons-title-text\">\n                    <strong>results<\/strong> of our user testing                <\/span>\n            <\/h2>\n                <ol class=\"Reasons-list\">\n                            <li class=\"Reasons-list-entry\">\n                    <div class=\"Reasons-list-entry-wrapper\">\n                                                <div class=\"wysiwyg Reasons-list-entry-text\">\n                            <p><strong>Deep understanding of your visitors<\/strong><\/p>\n<p>Discover not only what goes wrong, but also why. That insight into your user experience is priceless.<\/p>\n                        <\/div>\n                    <\/div>\n                <\/li>\n                            <li class=\"Reasons-list-entry\">\n                    <div class=\"Reasons-list-entry-wrapper\">\n                                                <div class=\"wysiwyg Reasons-list-entry-text\">\n                            <p><strong>Specific solutions<\/strong><\/p>\n<p>You get a report with practical recommendations for the most important pain points.<\/p>\n                        <\/div>\n                    <\/div>\n                <\/li>\n                            <li class=\"Reasons-list-entry\">\n                    <div class=\"Reasons-list-entry-wrapper\">\n                                                <div class=\"wysiwyg Reasons-list-entry-text\">\n                            <p><strong>More impact through empathy<\/strong><\/p>\n<p>The video recordings of the user tests are real eye-openers that will help you convince people internally.<\/p>\n                        <\/div>\n                    <\/div>\n                <\/li>\n                    <\/ol>\n    <\/div>\n<\/section>  \n\n\n<section  class=\"Block Columns\">\n            <h2 class=\"Columns-title\">\n            Why AGConsult as your user testing agency?        <\/h2>\n        \n    <div class=\"Columns-grid\">\n                    <article class=\"Columns-card\" style=\"grid-column: span 1;\">\n                                    <img decoding=\"async\" class=\"Columns-card-img\" src=\"https:\/\/www.agconsult.com\/en\/wp-content\/uploads\/sites\/2\/2024\/07\/Experience.svg\" alt=\"\">\n                \n                                    <h3 class=\"Columns-card-title\">\n                        <strong>+20 years of experience<\/strong>                    <\/h3>\n                                \n                <div class=\"wysiwyg Columns-card-text\">\n                    <p>We&#8217;ve moderated more than 4,000 user tests. Both in person and online. For clients in Belgium, the Netherlands, UK, US and many more countries.<\/p>\n<p>Since our very first days, user testing has been <strong>our core expertise<\/strong>. And it still is.<\/p>\n                <\/div>\n\n                            <\/article>\n                    <article class=\"Columns-card\" style=\"grid-column: span 1;\">\n                                    <img decoding=\"async\" class=\"Columns-card-img\" src=\"https:\/\/www.agconsult.com\/en\/wp-content\/uploads\/sites\/2\/2024\/07\/International.svg\" alt=\"\">\n                \n                                    <h3 class=\"Columns-card-title\">\n                        <strong>Internationally respected<\/strong>                    <\/h3>\n                                \n                <div class=\"wysiwyg Columns-card-text\">\n                    <p>AGConsult co-founder Els Aerts has been called the &#8216;Queen of User Research&#8217; by experts such as Talia Wolf (GetUplift) and John Ekman (Conversionista).<\/p>\n<p>Els speaks about user testing and user research at <strong>conferences around the world<\/strong>. And for multinationals like Microsoft.<\/p>\n                <\/div>\n\n                            <\/article>\n                    <article class=\"Columns-card\" style=\"grid-column: span 1;\">\n                                    <img decoding=\"async\" class=\"Columns-card-img\" src=\"https:\/\/www.agconsult.com\/en\/wp-content\/uploads\/sites\/2\/2024\/07\/Moderator.svg\" alt=\"\">\n                \n                                    <h3 class=\"Columns-card-title\">\n                        <strong>Expert moderators<\/strong>                    <\/h3>\n                                \n                <div class=\"wysiwyg Columns-card-text\">\n                    <p>The value of a user test <strong>fully depends on the expertise of the moderator<\/strong>. Our seasoned moderators know exactly how to get the right insights from your user test.<\/p>\n<p>Work with an inexperienced moderator and you run the risk of unreliable and even wrong results.<\/p>\n                <\/div>\n\n                            <\/article>\n                    <article class=\"Columns-card\" style=\"grid-column: span 1;\">\n                                    <img decoding=\"async\" class=\"Columns-card-img\" src=\"https:\/\/www.agconsult.com\/en\/wp-content\/uploads\/sites\/2\/2024\/07\/Testing.svg\" alt=\"\">\n                \n                                    <h3 class=\"Columns-card-title\">\n                        <strong>We can test everything<\/strong>                    <\/h3>\n                                \n                <div class=\"wysiwyg Columns-card-text\">\n                    <p><strong>From prototype to finished product<\/strong>. Your own website, your competitor&#8217;s, your intranet, app or kiosk. On desktop, tablet and smartphone.<\/p>\n<p>We can also test your paper documents or physical product with your users.<\/p>\n                <\/div>\n\n                            <\/article>\n                    <article class=\"Columns-card\" style=\"grid-column: span 1;\">\n                                    <img decoding=\"async\" class=\"Columns-card-img\" src=\"https:\/\/www.agconsult.com\/en\/wp-content\/uploads\/sites\/2\/2024\/07\/User-testing.svg\" alt=\"\">\n                \n                                    <h3 class=\"Columns-card-title\">\n                        <strong>Online and in person<\/strong>                    <\/h3>\n                                \n                <div class=\"wysiwyg Columns-card-text\">\n                    <p><strong>Online user testing<\/strong> is what we do most often. Because that provides the most natural user experience.<\/p>\n<p>We can also come to your office with our mobile usability lab. If you don&#8217;t have the room we&#8217;ll find another location that suits you.<\/p>\n                <\/div>\n\n                            <\/article>\n                    <article class=\"Columns-card\" style=\"grid-column: span 1;\">\n                                    <img decoding=\"async\" class=\"Columns-card-img\" src=\"https:\/\/www.agconsult.com\/en\/wp-content\/uploads\/sites\/2\/2024\/07\/View.svg\" alt=\"\">\n                \n                                    <h3 class=\"Columns-card-title\">\n                        <strong>Watch tests live<\/strong>                    <\/h3>\n                                \n                <div class=\"wysiwyg Columns-card-text\">\n                    <p>You can follow all user tests live, both in person and online. This way, you can <strong>ask additional questions<\/strong>. And it&#8217;s a great way to keep your team fully involved.<\/p>\n<p>No time to spare? No problem. You also<strong> get all the recordings<\/strong>. And a montage of the highlights.<\/p>\n                <\/div>\n\n                            <\/article>\n            <\/div>\n\n            <a class=\"link\" href=\"https:\/\/www.agconsult.com\/en\/contact\/\"  rel=\"noopener\" title=\"Contact us\">Contact us<\/a>\n    <\/section>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<section  class=\"Block bg--primary100 bg--oblique FeaturedQuotes FeaturedQuotes--wTitle\">\n    <script defer src='\/wp-content\/themes\/agconsult\/assets\/dist\/FeaturedQuotes.dea219a1.js' type='module'><\/script>\n            <h2 class=\"FeaturedQuotes-title\">This is what clients say about our user testing<\/h2>\n    \n    <div class=\"FeaturedQuotes-swiperWrapper\">\n        <div class=\"swiper\">\n            <!-- Additional required wrapper -->\n            <ul class=\"swiper-wrapper\">\n                            <li class=\"swiper-slide\">\n                    <figure class=\"QuoteCard\">\n                        <blockquote class=\"wysiwyg QuoteCard-content\">\n                            <p>At AGConsult, you don&#8217;t get empty chatter, but a critical eye and specific points for improvement (that are attainable). It&#8217;s incredible how again and again they see things that we overlook.<\/p>\n                        <\/blockquote>\n                                                    <figcaption class=\"QuoteCard-caption\">\n                                                                    <img decoding=\"async\" class=\"QuoteCard-caption-img\" src=\"https:\/\/www.agconsult.com\/en\/wp-content\/uploads\/sites\/2\/2024\/03\/logo-stad-leuven.png\" alt=\"\">\n                                                                <div class=\"QuoteCard-caption-content\">\n                                    <h3 class=\"QuoteCard-caption-title swiper-no-swiping\">\n                                        Marjan Van Hecke                                    <\/h3>\n\n                                                                        <p class=\"QuoteCard-caption-role\">\n                                        Digital Communication Manager, stad Leuven                                    <\/p>\n                                                                    <\/div>\n                            <\/figcaption>\n                                            <\/figure>\n                <\/li>\n                            <li class=\"swiper-slide\">\n                    <figure class=\"QuoteCard\">\n                        <blockquote class=\"wysiwyg QuoteCard-content\">\n                            <p>At itsme, we&#8217;re very happy to have AGConsult as our partner for user testing. They familiarise themselves well with the company, ask the right questions, and their reports filled with hands-on recommendations allow us to get straight to work.<\/p>\n                        <\/blockquote>\n                                                    <figcaption class=\"QuoteCard-caption\">\n                                                                    <img decoding=\"async\" class=\"QuoteCard-caption-img\" src=\"https:\/\/www.agconsult.com\/en\/wp-content\/uploads\/sites\/2\/2024\/03\/tom-english.jpg\" alt=\"\">\n                                                                <div class=\"QuoteCard-caption-content\">\n                                    <h3 class=\"QuoteCard-caption-title swiper-no-swiping\">\n                                        Tom Van Den Bosch                                    <\/h3>\n\n                                                                        <p class=\"QuoteCard-caption-role\">\n                                        CEO, itsme\u00ae                                    <\/p>\n                                                                    <\/div>\n                            <\/figcaption>\n                                            <\/figure>\n                <\/li>\n                            <li class=\"swiper-slide\">\n                    <figure class=\"QuoteCard\">\n                        <blockquote class=\"wysiwyg QuoteCard-content\">\n                            <p>The collaboration was smooth from start to finish. Clear communication at the quotation stage. Experienced and professional experts on the day itself. And a report that we could start working with immediately.<\/p>\n                        <\/blockquote>\n                                                    <figcaption class=\"QuoteCard-caption\">\n                                                                    <img decoding=\"async\" class=\"QuoteCard-caption-img\" src=\"https:\/\/www.agconsult.com\/en\/wp-content\/uploads\/sites\/2\/2024\/03\/anne-laure-english.jpg\" alt=\"\">\n                                                                <div class=\"QuoteCard-caption-content\">\n                                    <h3 class=\"QuoteCard-caption-title swiper-no-swiping\">\n                                        Anne-Laura Janssens                                    <\/h3>\n\n                                                                        <p class=\"QuoteCard-caption-role\">\n                                        Senior Customer Experience Manager, Saxo Bank                                    <\/p>\n                                                                    <\/div>\n                            <\/figcaption>\n                                            <\/figure>\n                <\/li>\n                            <li class=\"swiper-slide\">\n                    <figure class=\"QuoteCard\">\n                        <blockquote class=\"wysiwyg QuoteCard-content\">\n                            <p>AGConsult made us realise that user testing our website really isn&#8217;t a luxury. Thanks to them, our website is user-friendly and customers easily find all the info they need.<\/p>\n                        <\/blockquote>\n                                                    <figcaption class=\"QuoteCard-caption\">\n                                                                    <img decoding=\"async\" class=\"QuoteCard-caption-img\" src=\"https:\/\/www.agconsult.com\/en\/wp-content\/uploads\/sites\/2\/2024\/03\/els-english.jpg\" alt=\"\">\n                                                                <div class=\"QuoteCard-caption-content\">\n                                    <h3 class=\"QuoteCard-caption-title swiper-no-swiping\">\n                                        Els Verbraeken                                    <\/h3>\n\n                                                                        <p class=\"QuoteCard-caption-role\">\n                                        Marketing Expert, Fluvius                                    <\/p>\n                                                                    <\/div>\n                            <\/figcaption>\n                                            <\/figure>\n                <\/li>\n                            <li class=\"swiper-slide\">\n                    <figure class=\"QuoteCard\">\n                        <blockquote class=\"wysiwyg QuoteCard-content\">\n                            <p>AGConsult helped us gain new insights into how users interact with our app. We got very professional guidance throughout the process.<\/p>\n                        <\/blockquote>\n                                                    <figcaption class=\"QuoteCard-caption\">\n                                                                    <img decoding=\"async\" class=\"QuoteCard-caption-img\" src=\"https:\/\/www.agconsult.com\/en\/wp-content\/uploads\/sites\/2\/2024\/03\/michiel2-english.jpg\" alt=\"\">\n                                                                <div class=\"QuoteCard-caption-content\">\n                                    <h3 class=\"QuoteCard-caption-title swiper-no-swiping\">\n                                        Michiel Mellegers                                    <\/h3>\n\n                                                                        <p class=\"QuoteCard-caption-role\">\n                                        Chief Technology Officer, GeniusTravel\u00ae                                    <\/p>\n                                                                    <\/div>\n                            <\/figcaption>\n                                            <\/figure>\n                <\/li>\n                            <li class=\"swiper-slide\">\n                    <figure class=\"QuoteCard\">\n                        <blockquote class=\"wysiwyg QuoteCard-content\">\n                            <p>Thanks to the user testing we did with AGConsult, we got a better understanding of what worked and what didn&#8217;t for children and parents. The number of people who installed the app exceeded our expectations. As did the actual use of the app.<\/p>\n                        <\/blockquote>\n                                                    <figcaption class=\"QuoteCard-caption\">\n                                                                    <img decoding=\"async\" class=\"QuoteCard-caption-img\" src=\"https:\/\/www.agconsult.com\/en\/wp-content\/uploads\/sites\/2\/2024\/03\/kim-english.jpg\" alt=\"\">\n                                                                <div class=\"QuoteCard-caption-content\">\n                                    <h3 class=\"QuoteCard-caption-title swiper-no-swiping\">\n                                        Kim Gils                                    <\/h3>\n\n                                                                        <p class=\"QuoteCard-caption-role\">\n                                        Digital Researcher, VTM Kids (Medialaan)                                    <\/p>\n                                                                    <\/div>\n                            <\/figcaption>\n                                            <\/figure>\n                <\/li>\n                            <li class=\"swiper-slide\">\n                    <figure class=\"QuoteCard\">\n                        <blockquote class=\"wysiwyg QuoteCard-content\">\n                            <p>Are you looking for a partner who can hold a mirror up to your company? And do you want to know how real users interact with your site? Call AGConsult. Beware: there&#8217;s no turning back.<\/p>\n                        <\/blockquote>\n                                                    <figcaption class=\"QuoteCard-caption\">\n                                                                    <img decoding=\"async\" class=\"QuoteCard-caption-img\" src=\"https:\/\/www.agconsult.com\/en\/wp-content\/uploads\/sites\/2\/2024\/03\/ive-pauwels-english.jpg\" alt=\"\">\n                                                                <div class=\"QuoteCard-caption-content\">\n                                    <h3 class=\"QuoteCard-caption-title swiper-no-swiping\">\n                                        Ive Pauwels                                    <\/h3>\n\n                                                                        <p class=\"QuoteCard-caption-role\">\n                                        Webmaster, UZ Leuven                                    <\/p>\n                                                                    <\/div>\n                            <\/figcaption>\n                                            <\/figure>\n                <\/li>\n                            <!-- Slides -->\n            <\/ul>\n            <!-- If we need navigation buttons -->\n            <button class=\"swiper-button swiper-button-prev\">\n                <svg width=\"27\" height=\"16\" viewBox=\"0 0 27 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <path d=\"M18.7538 0.233918L18.2714 0.670565C18.0302 0.982456 18.0302 1.4191 18.2714 1.73099L23.3367 6.90838H0.723618C0.301508 6.90838 0 7.28265 0 7.65692V8.2807C0 8.71735 0.301508 9.02924 0.723618 9.02924H23.3367L18.2714 14.269C18.0302 14.5809 18.0302 15.0175 18.2714 15.3294L18.7538 15.7661C18.995 16.078 19.4774 16.078 19.7789 15.7661L26.7739 8.53021C27.0754 8.21832 27.0754 7.78168 26.7739 7.46979L19.7789 0.233918C19.4774 -0.0779727 18.995 -0.0779727 18.7538 0.233918Z\" fill=\"currentColor\"\/>\n                <\/svg>\n            <\/button>\n            <button class=\"swiper-button swiper-button-next\">\n                <svg width=\"27\" height=\"16\" viewBox=\"0 0 27 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <path d=\"M18.7538 0.233918L18.2714 0.670565C18.0302 0.982456 18.0302 1.4191 18.2714 1.73099L23.3367 6.90838H0.723618C0.301508 6.90838 0 7.28265 0 7.65692V8.2807C0 8.71735 0.301508 9.02924 0.723618 9.02924H23.3367L18.2714 14.269C18.0302 14.5809 18.0302 15.0175 18.2714 15.3294L18.7538 15.7661C18.995 16.078 19.4774 16.078 19.7789 15.7661L26.7739 8.53021C27.0754 8.21832 27.0754 7.78168 26.7739 7.46979L19.7789 0.233918C19.4774 -0.0779727 18.995 -0.0779727 18.7538 0.233918Z\" fill=\"currentColor\"\/>\n                <\/svg>\n            <\/button>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n\n<section  class=\"Block Text Text--spaceTop0 Text--spaceBottom0\">\n    <div class=\"wysiwyg\">\n        <h2>Frequently asked questions<\/h2>\n<p>Below are the most frequently asked questions about user testing. Is your question not on the list? Send an e-mail to <a href=\"mailto:els@agconsult.com\" target=\"_blank\" rel=\"noopener\">els@agconsult.com<\/a>. She&#8217;ll gladly help you out.<\/p>\n    <\/div>\n    \n    <\/section>\n\n\n<section  class=\"Block FAQ\">\n    <div class=\"FAQ-wrapper\">\n                    <details class=\"FAQ-card\">\n                <summary class=\"FAQ-card-title\">\n                    <span>\n                    How do you recruit test participants?                    <\/span>\n                    <svg class=\"FAQ-card-title-icon\" width=\"15\" height=\"10\" viewBox=\"0 0 15 10\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path d=\"M8.60547 1.08203C8.21875 0.695312 7.57422 0.695312 7.1875 1.08203L1.34375 6.92578C0.914063 7.35547 0.914063 8 1.34375 8.38672L2.28906 9.375C2.71875 9.76172 3.36328 9.76172 3.75 9.375L7.91797 5.20703L12.043 9.375C12.4297 9.76172 13.0742 9.76172 13.5039 9.375L14.4492 8.38672C14.8789 8 14.8789 7.35547 14.4492 6.92578L8.60547 1.08203Z\" fill=\"#231F20\"\/>\n                    <\/svg>\n                <\/summary>\n                <div class=\"wysiwyg FAQ-card-text\">\n                    <p>That depends on your research question. This question dictates who will be the most suitable participants.<\/p>\n<p>We have our own panel, but can also use a recruitment survey on your site or social media if you&#8217;re open to that. For highly specialised profiles, we use a recruitment agency.<\/p>\n<p>In any case, we avoid having the same person participate in user testing more than twice a year.<\/p>\n                <\/div>\n            <\/details>\n                    <details class=\"FAQ-card\">\n                <summary class=\"FAQ-card-title\">\n                    <span>\n                    Do you also take care of paying test participants?                    <\/span>\n                    <svg class=\"FAQ-card-title-icon\" width=\"15\" height=\"10\" viewBox=\"0 0 15 10\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path d=\"M8.60547 1.08203C8.21875 0.695312 7.57422 0.695312 7.1875 1.08203L1.34375 6.92578C0.914063 7.35547 0.914063 8 1.34375 8.38672L2.28906 9.375C2.71875 9.76172 3.36328 9.76172 3.75 9.375L7.91797 5.20703L12.043 9.375C12.4297 9.76172 13.0742 9.76172 13.5039 9.375L14.4492 8.38672C14.8789 8 14.8789 7.35547 14.4492 6.92578L8.60547 1.08203Z\" fill=\"#231F20\"\/>\n                    <\/svg>\n                <\/summary>\n                <div class=\"wysiwyg FAQ-card-text\">\n                    <p>Yes, we pay participants within 2 working days after the user test.<\/p>\n                <\/div>\n            <\/details>\n                    <details class=\"FAQ-card\">\n                <summary class=\"FAQ-card-title\">\n                    <span>\n                    In which countries and languages can you do user testing?                    <\/span>\n                    <svg class=\"FAQ-card-title-icon\" width=\"15\" height=\"10\" viewBox=\"0 0 15 10\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path d=\"M8.60547 1.08203C8.21875 0.695312 7.57422 0.695312 7.1875 1.08203L1.34375 6.92578C0.914063 7.35547 0.914063 8 1.34375 8.38672L2.28906 9.375C2.71875 9.76172 3.36328 9.76172 3.75 9.375L7.91797 5.20703L12.043 9.375C12.4297 9.76172 13.0742 9.76172 13.5039 9.375L14.4492 8.38672C14.8789 8 14.8789 7.35547 14.4492 6.92578L8.60547 1.08203Z\" fill=\"#231F20\"\/>\n                    <\/svg>\n                <\/summary>\n                <div class=\"wysiwyg FAQ-card-text\">\n                    <p>We&#8217;ve done user testing with people from Belgium, the Netherlands, France, the UK, Italy, Germany and the USA.<\/p>\n<p>We can help you with user testing in Dutch, French and English ourselves. For other languages, we use local partners.<\/p>\n<p>If you&#8217;re looking to run an international user testing study in various countries, we can coordinate this for you.<\/p>\n                <\/div>\n            <\/details>\n                    <details class=\"FAQ-card\">\n                <summary class=\"FAQ-card-title\">\n                    <span>\n                    Do I need to provide anything technical myself?                    <\/span>\n                    <svg class=\"FAQ-card-title-icon\" width=\"15\" height=\"10\" viewBox=\"0 0 15 10\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path d=\"M8.60547 1.08203C8.21875 0.695312 7.57422 0.695312 7.1875 1.08203L1.34375 6.92578C0.914063 7.35547 0.914063 8 1.34375 8.38672L2.28906 9.375C2.71875 9.76172 3.36328 9.76172 3.75 9.375L7.91797 5.20703L12.043 9.375C12.4297 9.76172 13.0742 9.76172 13.5039 9.375L14.4492 8.38672C14.8789 8 14.8789 7.35547 14.4492 6.92578L8.60547 1.08203Z\" fill=\"#231F20\"\/>\n                    <\/svg>\n                <\/summary>\n                <div class=\"wysiwyg FAQ-card-text\">\n                    <p>No.<\/p>\n<p>For online user testing, we provide all the necessary software.<\/p>\n<p>For user testing in your offices, all we need are 2 rooms located close together and a stable internet connection. We bring our mobile usability lab, which contains everything we need to run the user tests and allow you to follow the tests live.<\/p>\n                <\/div>\n            <\/details>\n                    <details class=\"FAQ-card\">\n                <summary class=\"FAQ-card-title\">\n                    <span>\n                    What do I get as a result?                    <\/span>\n                    <svg class=\"FAQ-card-title-icon\" width=\"15\" height=\"10\" viewBox=\"0 0 15 10\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path d=\"M8.60547 1.08203C8.21875 0.695312 7.57422 0.695312 7.1875 1.08203L1.34375 6.92578C0.914063 7.35547 0.914063 8 1.34375 8.38672L2.28906 9.375C2.71875 9.76172 3.36328 9.76172 3.75 9.375L7.91797 5.20703L12.043 9.375C12.4297 9.76172 13.0742 9.76172 13.5039 9.375L14.4492 8.38672C14.8789 8 14.8789 7.35547 14.4492 6.92578L8.60547 1.08203Z\" fill=\"#231F20\"\/>\n                    <\/svg>\n                <\/summary>\n                <div class=\"wysiwyg FAQ-card-text\">\n                    <ul>\n<li>Research report with concrete tips for improvement.<\/li>\n<li>All recordings of the user tests.<\/li>\n<li>A short 5-10-minute video with the most important highlights.<\/li>\n<\/ul>\n                <\/div>\n            <\/details>\n                    <details class=\"FAQ-card\">\n                <summary class=\"FAQ-card-title\">\n                    <span>\n                    Does AGConsult comply with GDPR?                    <\/span>\n                    <svg class=\"FAQ-card-title-icon\" width=\"15\" height=\"10\" viewBox=\"0 0 15 10\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path d=\"M8.60547 1.08203C8.21875 0.695312 7.57422 0.695312 7.1875 1.08203L1.34375 6.92578C0.914063 7.35547 0.914063 8 1.34375 8.38672L2.28906 9.375C2.71875 9.76172 3.36328 9.76172 3.75 9.375L7.91797 5.20703L12.043 9.375C12.4297 9.76172 13.0742 9.76172 13.5039 9.375L14.4492 8.38672C14.8789 8 14.8789 7.35547 14.4492 6.92578L8.60547 1.08203Z\" fill=\"#231F20\"\/>\n                    <\/svg>\n                <\/summary>\n                <div class=\"wysiwyg FAQ-card-text\">\n                    <p>Yes.<\/p>\n<p>We comply with all privacy legislation as it&#8217;s currently in force, including the General Data Protection Regulation (GDPR). The processing and storage of all our data takes place in Europe. From our recruitment data to the recordings of the user tests themselves.<\/p>\n                <\/div>\n            <\/details>\n            <\/div>\n<\/section>\n\n\n\n<div style=\"height:27px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<section  class=\"Block bg--primary300 Form Form--1-2\">\n    <script defer src='\/wp-content\/themes\/agconsult\/assets\/dist\/Form-1-2.46fc15ac.js' type='module'><\/script>    <div class=\"Form-wrapper\">\n        <div class=\"Form-content\">\n                            <h2 class=\"Form-content-title\">Let&#8217;s talk about your user testing project<\/h2>\n                       \n                        \n            <ul class=\"Form-content-linkList\">\n                                    <li>\n                        <svg width=\"17\" height=\"27\" viewBox=\"0 0 17 27\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M13.8125 0.25H2.4375C1.06641 0.25 0 1.36719 0 2.6875V23.8125C0 25.1836 1.06641 26.25 2.4375 26.25H13.8125C15.1328 26.25 16.25 25.1836 16.25 23.8125V2.6875C16.25 1.36719 15.1328 0.25 13.8125 0.25ZM8.125 24.625C7.21094 24.625 6.5 23.9141 6.5 23C6.5 22.1367 7.21094 21.375 8.125 21.375C8.98828 21.375 9.75 22.1367 9.75 23C9.75 23.9141 8.98828 24.625 8.125 24.625ZM13.8125 19.1406C13.8125 19.4961 13.5078 19.75 13.2031 19.75H3.04688C2.69141 19.75 2.4375 19.4961 2.4375 19.1406V3.29688C2.4375 2.99219 2.69141 2.6875 3.04688 2.6875H13.2031C13.5078 2.6875 13.8125 2.99219 13.8125 3.29688V19.1406Z\" fill=\"#136E92\"\/>\n                        <\/svg>\n                        <p>Call us <a href=\"tel:003293352273\">+32 9 335 22 73<\/a><\/p>\n                    <\/li>\n                                                    <li>\n                        <svg width=\"26\" height=\"20\" viewBox=\"0 0 26 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M23.5625 0.5H2.4375C1.06641 0.5 0 1.61719 0 2.9375V17.5625C0 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