Titel

Maximize your online success. That's our goal.

Turning your visitors into happy customers

That's what we do. Based on research, analysis and testing.

If you’re looking for someone who does what you want or what you think is cool, then please keep on looking. Because we’re not here to boost your ego, or to please your boss.

Our tools are facts and proof. Not opinions, trends or hypes.

We do what is best for your website and your visitors.

These are our goals, and hopefully also yours:

  • More happy customers
  • More leads, more conversion, more sales
  • Lower cost of support, more efficiency

Internationally recognized experts

For 15 years now we’ve been making websites, intranets and apps better. With user research, information architecture, usability and copywriting advice.

We share our expertise at international conferences. From Berlin and London to Vancouver and Toronto.  

3 years in a row, we’re the only Belgian winners of a WhichTestWon award, an internationally renowned authority in the field of A/B testing and conversion optimization.

Our co-founder Karl Gilis is 3rd in the list of most influential experts in our field

Facts trump opinions

That's our motto.

It's not a good idea to build a website or intranet based on opinions. Or to copy what your competitors are doing.

We base our advice on facts. Not opinions, myths or the latest hype. 

That's how you get practical advice that's based on user research. 

Focus on the web

Our customers say our focus on the web is one of our trump cards. 

We don't pretend to be good at improving the usability of household appliances or complex software programs. But we are pretty damn good at everything web-based

Happy customers

All our customers are references. For 15 years in a row now we've been getting top scores in the independent European Qfor client satisfaction surveys. The last 9 years with a perfect score of 100%.

We know, 100% client satisfaction sounds about as credible as the result of democratic elections in a dictatorship. It means that all our customers give us a score of 8/10 or more for all aspects of the collaboration.

We plan to keep it that way.

Why choose us?

Why choose us?

  • 15 years of experience
  • 100% customer satisfaction
  • Advice based on user research
  • Number 3 in the Top 25 Most Influential Conversion Rate Optimization Experts
  • 100% focus on the web

How can we help you?

How can we help you?

Would you like to improve the usability or conversion rates of your website, intranet or app?

Get in touch and we’ll work out a free tailor-made proposal for you.

A team of usability experts

Case studies

  • Our user tests with children brought the strengths and weaknesses of the VTMKZOOM app to the surface. Because of that, the success of the children’s app has exceeded all expectations.

  • We are Ghent University's strategic partner for usability and information architecture. We redesigned the structure and concept of the university website, intranet and faculty sites.

  • More leads and less bounces thanks to a user-centered web site and AB-testing. More potential clients thanks to an effective content strategy. Continuous optimization through AB-testing. 

  • The website of the Department of Environment, Nature and Energy was bursting at the seams. We got rid of 75% of the pages. The result: a more user-friendly and more manageable web site.

View all cases

Do you want a user-friendly website?

Do you want a user-friendly website?

We help your users find what they’re looking for fast.

Get in touch!